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How kakap89 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your deposits through DANA, OVO, or GoPay, and keep your sessions secure.

Account data onlyDANA, OVO, GoPay wallet contextNo third-party data sellingYour right to request deletionIndonesia-region scope

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply a consistent set of data-handling practices across every account, whether you deposit through DANA on a phone in Medan or access the lobby through a browser. SSL encryption covers data in transit, and access to stored account data is restricted to verified internal roles only. Cookies track session state and preferences — not your identity for advertising purposes. You can adjust cookie settings through your browser at any time.

Encryption in Transit All data sent between your device and our servers is encrypted via SSL. This applies to login events, wallet linking steps, and account updates — no plain-text transmissions.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. We do not use advertising cookies or share cookie data with third-party ad networks.

Retention Schedule Account data is retained while your account is active. After you close your account, we hold minimal data only for the period required under applicable local law, then begin scheduled deletion.

Access and Correction Rights You have the right to request a copy of the data we hold, correct inaccuracies, or ask for deletion. Submit your request through live chat or email and we will process it promptly.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, update inaccurate details, or ask us to delete your account information, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or through the in-app help centre. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

What We Collect and Why We Use It

kakap89 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, email address, phone number, and the wallet identifier linked to your DANA, OVO, or GoPay account when you register. During active sessions, we log device type, browser, and IP address — this helps us flag unusual login attempts and maintain account continuity

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whether you switch from your phone to a browser mid-session. Payment data is handled through the respective e-wallet provider; we do not store full card or wallet credentials on our servers. We also collect session activity — which pages you visit, how long you spend in
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the lobby — to improve how the platform works on mobile. This data is retained for as long as your account is active, plus a period required by applicable local law. If you close your account, we begin the deletion process in line with our retention
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schedule. We do not sell, rent, or share your personal data with advertising networks. Data may be shared with payment processors and fraud-prevention services only where necessary to complete a transaction or protect your account. Availability of this platform and these data practices depends on local
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law and is valid only in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on kakap89

These are the questions we get most often about how your data is handled. If your question is not covered here, reach out through live chat or the in-app help centre and our team will respond directly.

We collect your name, phone number, email address, and the wallet reference you use for DANA, OVO, or GoPay deposits. We do not collect more than what is needed to run your account.

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions, and with fraud-prevention services when needed. We do not sell your data to advertisers or data brokers.

Your data stays on file while your account is active. Once you close your account, we retain only what local law requires for the applicable period, then delete the rest on schedule.

Yes. Send a request through live chat or to our support email with your registered phone number. We will verify your identity and send you a summary of the data we hold on your account.

Open the Help section in your account, select Privacy and Data, and submit a deletion request. After identity verification, we begin the deletion process in line with our retention schedule.

We use session and preference cookies only — no advertising cookies. You can manage or block cookies through your browser settings at any time, though this may affect how your session behaves.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How kakap89 Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on kakap89

01 What personal data does kakap89 collect when I register?

02 Does kakap89 share my data with third parties?

03 How long does kakap89 keep my personal information?

04 Can I request a copy of the data kakap89 holds about me?

05 How do I ask kakap89 to delete my account data?

06 Does kakap89 use cookies, and can I turn them off?

Privacy Policy

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